Refund policy

Last updated: November 5, 2026

At Vayro Wear, we want you to receive exactly what you ordered in the best possible condition. Please carefully read our Return & Refund Policy before placing your order.

1. Replacement Eligibility

We offer replacements only in the following situations:

  • Wrong Item Delivered: You receive a product different from the one you ordered.
  • Damaged or Torn Product: Your item arrives torn, damaged, or with a manufacturing defect.

2. No Return or Refund Policy

Please note that Vayro Wear does not offer returns, exchanges, or refunds except for the replacement cases mentioned above.

We do not accept return or replacement requests for:

  • Change of mind after placing an order.
  • Incorrect size selected by the customer.
  • Minor color variations due to screen settings or lighting differences.
  • Products that have been worn, washed, altered, or damaged by the customer after delivery.
  • Any reason other than receiving a wrong, torn, or damaged product.

3. Reporting an Issue

If you receive a wrong, torn, or damaged product, please contact us within 48 hours of delivery.

To process your replacement request, please provide:

  • Your order number.
  • Clear photos or a video showing the issue.
  • A brief description of the problem.

4. Replacement Process

Once we receive your complaint, our team will review the provided details. If your request meets our replacement conditions, we will guide you through the replacement process.

Replacement will be subject to verification and product availability.

5. Important Information

  • Please check your order carefully upon delivery.
  • Replacement requests must be reported within 48 hours of receiving the order.
  • Items must not be worn, washed, or altered to qualify for a replacement.
  • No cash refunds or general exchanges are offered.

6. Contact Us

For replacement requests or any questions regarding this policy, contact us:

Brand: Vayro Wear
Website: vayrowear.com
Phone / WhatsApp: 0329 0666786

Thank you for shopping with Vayro Wear. We appreciate your trust, understanding, and support!